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I have yet to contact the billing people for the Radiology clinic (problem for next week), due to an outbreak of bills from Dana-Farber. These were bills for bills that we had already paid, so today after getting home from the rays I called the Magic Billing Number with the bank account open on the computer in front of me.
Turns out that when you pay by credit card or by letting D-F directly siphon money out of your bank account (as if THAT will ever happen!), all is well. But if you or your bank sends them a paper check, it may take several weeks between the time the check clears your bank account and they get around to posting the payment in their internal accounting system. They are "several weeks behind," to quote my source.
In the meantime, their billing system keeps spewing out bills and threatening patients with collection actions, and maybe even referring them to collection agencies. FAIL, as the kids say. The fact that you laid off too many people in accounting does not give you the right to screw up my credit rating. You have been paid; cease the threats, or you will be PWNED. (Another internet-ism.)
Seriously, I have a lawyer friend who takes just such cases pro bono and pursues them with great gusto and persistance. And if they mess with us much more, I will be calling him in.
Anyway, our account has been annotated with the check numbers and we are not to send any more payments for these particular bills as that would only make them have to generate a credit and lead to more work for them.
In other news, I am definitely feeling and seeing peachfuzz. To my great joy, it seems to be coming in dark on top and white at the sides, so I may be getting my old hair back!
I am also switching to a concoction called Jean's Cream, which has aloe vera and Vitamin E and isn't made of motor oil and parabens. I am already finding an improvement.
My cream is also aloe vera-based and is quite nice, though I'm not yet seeing any changes, nor any fatigue (other than that caused by doing a lot of stuff that I normally do!).
ReplyDeleteAs for the billing, I repeat: oy! I called the billing office today to get a detailed printout of charges for all the setup appointments, and the treatments so far, just so I can match them to the EOBs. Our problems with bills come with the payments crossing with the newest set, but the since we're not dealing with huge bureaucracies here, it can get ironed out pretty quickly. It all gets straightened out in the end, but while you're going through it, it's a pain!